UK courier delivery dispute guides
Courier pages help you understand tracking evidence, claim windows, and what the retailer may ask the courier to investigate. For most online purchases, start with the retailer.
Evri
Lost parcels, delivered scans, compensation windows and evidence.
Royal Mail
Missing parcels, service limits, claim deadlines and escalation.
DPD
Delivery photo disputes, missing parcels and retailer complaint steps.
Yodel
Missing parcels, tracking gaps and refund evidence.
Parcelforce
Claim windows, missing parcels and damaged delivery evidence.
Amazon Logistics
Amazon delivery photos, safe places and missing order routes.
UPS
UPS lost or damaged parcel evidence and escalation.
FedEx
FedEx missing parcel evidence and claim timing.